Welcome, Family. Find help with your Chef Sasha The Boss merchandise and share the details of a custom shirt request.
Can I place five orders in a day?
Yes, you can place five orders a day for items and options currently available in our store. Production and shipping times apply to each order; placing several orders does not mean they will be produced or delivered the same day. For custom designs or bulk requests, share the details in store chat so Sonya can confirm the quote and timing.
How do I request a custom shirt or price quote?
Open the store chat and ask for a custom quote. Please share the shirt or design you have in mind, the exact wording you want printed, the total quantity, the number needed in each size and color, and whether the request is for adults, youth, toddlers, or babies. Tell us which print locations you want (front, back, or sleeves), your delivery country and postal code, and your preferred date. You may include an artwork reference and a contact email for follow-up.
Sonya reviews custom requests personally. A request is not an accepted order or a confirmed quote. Availability, artwork, garment choice, price, and delivery timing must be confirmed before you order. The automated assistant does not set custom prices, approve discounts, or guarantee a deadline.
Which sizes and colors can I order?
The options shown on each live product page are the options currently offered for that item. Sizes and colors vary by garment and design. Check that product's size guide before ordering. Children's sizes require a suitable children's garment; an adult XS is not a children's size. If the size or color you need is not listed, ask for a custom request review.
What fabric is used?
Check the description of your chosen product and color for its fabric composition. Some colors and garments contain blends. Please ask before ordering if you need a specific material.
How much is shipping, and when will my order arrive?
Review the shipping options, charges, and available estimates at checkout. Production and shipping are separate parts of a made-to-order purchase. For a specific event date or a custom order, request a review before placing the order; a requested date is not a delivery guarantee.
Can I change an order or ask about a return?
Ask to speak with a person in store chat, or use our contact page. Include your order number and the issue. The team must review order changes, cancellations, returns, refunds, and damaged-item concerns. The automated assistant cannot approve them or promise an outcome. Do not send payment-card details or passwords in chat.
How does store chat work?
Our Shopify-powered AI assistant can answer routine questions using our published store information. Custom quotes and questions that need a personal decision are passed to the store team when staff handoff is available. If it is unavailable, the assistant provides the store's contact email so you can follow up directly. You can ask to speak with a person at any time.
Store policies
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